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Refund Policy

In case of a refund due to an erroneous transaction or cancellation, the premium paid for an insurance product will be refunded via cheque or direct credit as per the policy of the Insurance provider, that you have chosen to buy the product from.

Cancellation Policy

In case of a cancellation, the premium paid for an insurance product will be refunded via cheque or direct credit as per the policy of the Insurance provider, that you have chosen to buy the product from.

You do not need to return the copy of the policy documents received by you, in order to cancel the policy.

Shipping and delivery policy

For any insurance product purchased via www.masuraksha.com a soft copy of the policy will be emailed to the email id provided at the time of buying the product. The soft copy will be emailed to you by Manappuram Insurance Brokers Limited, the insurance company or both.

www.masuraksha.com facilitates option to download the insurance policy copy for its valuable customer.